General Bilimoria’s Canteen – Cookie Policy

1. How We Use Cookies

At General Bilimoria’s Canteen (“GBC”, “we”, “our” or “us”), we and our third-party partners use cookies and similar technologies to enhance your experience on our websites, apps, and digital platforms. Cookies help us remember your preferences, keep your account secure, personalise your experience, and provide you with relevant offers, updates, and adverts.

2. What Are Cookies and Similar Technologies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you use our services. They may store unique identifiers, remember your login, keep track of items in your basket, and help us measure site/app performance.

We also use similar technologies such as web beacons, pixels, tags, and software development kits (SDKs) to understand how our users interact with our services and communications. These help us improve performance, prevent fraud, and deliver personalised experiences.

3. Types of Cookies We Use

* Strictly Necessary Cookies – Enable our sites/apps to function (e.g., sign-in, checkout, security). Cannot be turned off.

* Analytics Cookies – Allow us to measure traffic, understand usage, and improve performance.

* Functional Cookies – Help provide enhanced features and personalisation (e.g., remembering preferences).

* Advertising Cookies – Used by us and our partners to show relevant adverts based on your browsing history and app usage.

4. Duration of Cookies

* Session Cookies – Temporary; expire when you close your browser.

* Persistent Cookies – Remain until deleted or until their set expiry period.

5. How to Manage Cookies

You can control and manage cookies in several ways:

* Via our in-app cookie settings or account preferences.

* Through your web browser (Google Chrome, Firefox, Safari, Edge, etc.).

* Using opt-out tools like Google Analytics Opt-Out.

Note: Disabling cookies may affect how our website or app functions.

6. How We Track Emails

Some of our emails may include cookies or similar technology to track whether you opened them, clicked on links, or interacted with content. This helps us improve communications and tailor future updates to you.

7. SDKs on Our Apps

We use SDKs (Software Development Kits) on our customer and delivery partner apps. These tools are necessary for:

* Processing payments securely.

* Sending push notifications.

* Detecting fraud and technical issues.

* Allowing sign-in via third parties (e.g., Google, Facebook).

* Supporting analytics, advertising, and app performance.

8. Sharing and Third-Party Use

We may share cookie-related information with trusted partners for analytics, advertising, fraud prevention, and customer support. These partners may include payment processors, IT service providers, and advertising networks.

9. More Information

For more details on specific cookies or SDKs used, please contact our Data Protection Officer at hello@gbcanteen.com.